Privacy Policy
Your privacy matters to us at noravexalthium
Last updated: March 15, 2025Introduction
At noravexalthium, we're committed to protecting your personal information while you explore and develop your writing craft. This privacy policy explains how we collect, use, store, and protect your data when you use our creativity platform at noravexalthium.sbs. We believe transparency builds trust, and we want you to understand exactly how your information is handled.
This policy applies to all users of our writing platform, whether you're browsing our resources, participating in workshops, or engaging with our creative community. By using noravexalthium, you agree to the collection and use of information in accordance with this policy and applicable Malaysian privacy laws.
Information We Collect
We collect several types of information to provide and improve our writing craft services. Here's what we gather and why:
Personal Information
Name, email address, phone number, and postal address when you register for workshops, subscribe to newsletters, or contact our support team in Kuching.
Creative Content
Writing samples, workshop submissions, project files, and creative works you choose to share or store on our platform for feedback and development purposes.
Usage Data
Information about how you interact with our platform, including pages visited, time spent on activities, feature usage, and learning progress tracking.
Technical Information
IP address, browser type, device information, operating system, and cookies that help us provide a seamless experience across different devices.
How We Use Your Information
Your information helps us create a personalized and effective learning environment for developing your writing skills. We use your data to provide workshop access, track your creative progress, send relevant updates about new resources, and improve our platform based on user feedback and behavior patterns.
We also use your information to communicate important updates, respond to your inquiries, provide technical support, and ensure the security of our platform. When you participate in community features, we may use your information to facilitate connections with other writers and provide personalized recommendations for your creative development.
Data Sharing and Third Parties
We don't sell your personal information to anyone. However, we may share your data with trusted service providers who help us operate our platform, process payments, send emails, or provide customer support. These partners are bound by confidentiality agreements and can only use your information for the specific services they provide to noravexalthium.
We may also share anonymized, aggregated data for research purposes or to improve writing education methods. In legal situations, we may disclose information when required by Malaysian law, court orders, or to protect the rights and safety of our users and platform.
Your Privacy Rights
Under Malaysian privacy legislation, you have several important rights regarding your personal data. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you, including your creative content and usage history.
Correct Information
Update or correct any inaccurate personal information in your account or ask us to make changes on your behalf.
Delete Your Data
Request deletion of your personal information, though some data may be retained for legal or operational requirements.
Limit Processing
Ask us to restrict how we use your information while we address your concerns or verify data accuracy.
Data Portability
Receive your personal data in a structured format that you can transfer to another service provider.
To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may ask you to verify your identity to protect your privacy.
Data Security Measures
We take the security of your creative work and personal information seriously. Our platform uses industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
Encryption
All data transmitted to and from our servers is encrypted using SSL/TLS protocols.
Access Controls
Strict employee access controls ensure only authorized personnel can view your information.
Regular Backups
Your creative work is regularly backed up to prevent data loss from technical issues.
Security Monitoring
Continuous monitoring systems detect and respond to potential security threats.
While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords, keep your account information confidential, and notify us immediately if you suspect unauthorized access to your account.
Data Retention Periods
We keep your information for different periods depending on the type of data and legal requirements. Here's our retention schedule:
| Data Type | Retention Period | Reason |
| Account Information | Until account deletion | Service provision |
| Creative Content | Until user removal | User convenience |
| Payment Records | 7 years | Legal compliance |
| Usage Analytics | 2 years | Platform improvement |
| Support Communications | 3 years | Reference and training |
When retention periods expire, we securely delete or anonymize your information. Some data may be retained longer if required by law or for legitimate business purposes, such as fraud prevention or legal proceedings.
International Data Transfers
Our primary servers are located in Malaysia, but some of our trusted service providers may process your data in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
These safeguards include contractual protections, adequacy decisions, or other approved transfer mechanisms that maintain the security and confidentiality of your personal information regardless of where it's processed.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in, and understand how you use our services to make improvements.
You can control cookies through your browser settings, though disabling certain cookies may affect platform functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted) for different purposes including analytics, personalization, and security.
Children's Privacy
Our writing platform is designed for users aged 16 and older. We don't knowingly collect personal information from children under 16 without parental consent. If we discover we've inadvertently collected such information, we'll delete it promptly.
Parents or guardians who believe their child has provided personal information to us should contact us immediately so we can remove the information and terminate any associated accounts.
Policy Updates
We may update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you via email or through prominent notices on our platform at least 30 days before the changes take effect.
We encourage you to review this policy periodically to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or need help with your account, we're here to help. Our team in Kuching is ready to assist you with any privacy-related concerns.